Privacy Policy

1. Who We Are

Netconekt is a networking equipment supplier shipping products from the UK and United States to customers in Kenya. You can contact us at davidmosoti92@gmail.com.

2. Information We Collect

When you place an order we collect: your full name, email address, phone number, and delivery address. We also collect order details including the products purchased and payment reference numbers.

3. How We Use Your Information

• To process and fulfil your order
• To send you order confirmation and shipping updates
• To resolve disputes or issues with your order
• To comply with legal obligations

4. Payment Information

Payments are processed by Paystack. We do not store your card details. Paystack's privacy policy applies to payment data. Your payment reference is stored to allow order tracking.

5. Data Sharing

We do not sell your personal data. We share your delivery address with our shipping partners solely to fulfil your order. We do not share your data with third parties for marketing purposes.

6. Data Retention

We retain your order information for as long as necessary to fulfil the order and comply with any legal obligations, typically up to 7 years for financial records.

7. Your Rights

You may request access to, correction of, or deletion of your personal data by emailing davidmosoti92@gmail.com. We will respond within 30 days.

8. Cookies

We use only essential cookies required for the shopping cart and checkout functionality. No third-party tracking or advertising cookies are used.

9. Contact

For any privacy concerns, contact us at davidmosoti92@gmail.com.